Sure-Lock Mini Storage

I came across Sure-Lock Mini Storage after my father passed away. He used them for a couple years, and my mom needed a unit for her items. The front office, Denise was friendly and helpful. My mom ended up needing a bigger unit, and the transfer was easy. We've had the unit for the past 4 years, the price has not gone up. The office and staff has been helpful, we've been late quite a few times and they've been more than helpful and willing to work with me. The unit has never been broken in, and the lots are cleaned and tidy.

Showed up 15 min before closing and the manager Denise was mad about having to walk to show me the available units. Her customer service skills are lacking if any. She told me how to close one of the units door and lock it and i informed her i know how to open and close doors. She talked to me like i was a child with a lot of attitude and eye rolling. To top it off she says to me,”You’re really starting to irratate me”. Whom ever owns this facility must be her family member or her lover because in the real working world, you cant be so darn disrespectful to a paying customer because you’re tired or wanting to be done for the day. I was dumbfounded when she said shes been her for 12 years! If i didnt live right across the street and didnt need a unit asap, i would’ve gladly gone anywhere but here. But luckily I’ll only need this unit for a few months and plain on going out of my way to avoid that mean nasty creature they call a manager!